Legal Notice
Publisher
The website www.penticare.com is published by GUIMEYA CORP, a Belgian company with a share capital of €10,000, registered in Belgium.
- Head office: 1370 Jodoigne – Belgium
- Email: info@penticare.com
- Phone: +32 (0)10 25 00 32
- Managing Directors: Pougatchev G., Fadiala D., Noel T.
- Trademark: Penticare is a registered trademark of GUIMEYA CORP.
- Official Partners: NT Services and IFD Consulting
Hosting provider
The website is hosted by OVH:
- Address: OVH SAS – 2 rue Kellermann – 59100 Roubaix – France
- Phone: +33 (0)9 72 10 10 07
- Website: www.ovh.com
Intellectual Property
All content on this website (texts, images, graphics, logos, videos, icons, sounds, software, etc.) is the exclusive property of GUIMEYA CORP and/or its partners, unless otherwise stated.
📑 2. Terms & Conditions of Sale (TCS)
Purpose
These terms govern sales made on www.penticare.com, operated by GUIMEYA CORP, in partnership with NT Services and IFD Consulting.
Produits
Penticare products include sanitary pads, baby diapers, and other hygiene and care products.
- Dermatologically tested
- Compliant with CE, FDA and ISO9001 standards
- Free from harmful substances
Prices
- Prices are displayed in local currencies depending on the customer’s country:
- XOF (CFA Franc BCEAO) – West Africa
- XAF (CFA Franc BEAC) – Central Africa
- TZS (Tanzanian Shilling) – Tanzania
- EUR (Euro) – Europe
- Prices include applicable taxes.
- Delivery costs are displayed before order confirmation.
Orders
Any confirmed order implies full acceptance of these Terms & Conditions.
- Payments
- International bank cards (Visa, Mastercard)
- Mobile Money (Orange Money, MTN, M-Pesa, Airtel Money, etc.)
- Local payment methods (XOF, XAF, TZS, EUR)
- Bank transfer (upon request)
- Delivery
- Home delivery available in Europe and Africa (depending on serviced areas).
- Delivery times and costs vary by country.
- Right of withdrawal
- EU customers: 14 days for unopened products.
- African customers: minimum of 7 days, or according to local law.
⚠️ For health and hygiene reasons, sanitary pads, diapers, and care products that have been unsealed, opened, or used cannot be returned or refunded (Directive 2011/83/EU, Art. 16).
- Returns & refunds
Only accepted for unopened and unused products. - Warranties
- Legal warranty of conformity and hidden defects applies.
- Penticare guarantees that its products comply with CE, FDA and ISO9001 standards and contain no harmful substances.
- Liability
GUIMEYA CORP, NT Services and IFD Consulting cannot be held liable for misuse of products. - Applicable law
- European customers: Belgian law, jurisdiction of Nivelles.
- African customers: applicable local law.